I Didn’t Get a Booking Confirmation—Was It Successful?

Summary:
 Unsure if your booking went through? Here’s how to check and what to do.

Content:

• First, check your email (including spam/junk folders).
• Log into your Greensprout Travel account and go to “My Bookings.”
• If you see no confirmation but were charged:
  • Wait 15–30 minutes—some bookings take time to process.
  • Contact us with your full name, email, and payment proof. Our team will check and confirm the booking status for you.
• Avoid booking a second time until we verify your transaction.

 We’ll ensure you’re either booked correctly or refunded if there was a failure.