My Flight or Hotel Was Canceled—What Happens Next?

Summary:
 If your airline, hotel, or travel provider cancels your booking, Greensprout Travel is here to help you find a solution quickly.

Content:

• You’ll usually receive a cancellation notice directly from the provider or through Greensprout Travel.
• In most cases, you can:
  • Accept a rebooking option (if available)
  • Request a refund or travel credit
  • Choose an alternative option within your Greensprout account
• For hotel cancellations, we can assist you in finding similar nearby options at no extra cost.
• If your vacation package includes affected services (e.g. flight + hotel), our support team will guide you through adjustments.

Tip: Always check your email and account notifications for provider updates.